[mrmustang]

I do not quite understand why you are not directing the issue of a faulty part with the manufacturer direct instead of the retailer that sold it to you? Who is really at fault here, the retailer who only sold the part, or the manufacturer that built the faulty part. When you ordered from Finishline did you not read their return policy?

"RETURNS: All goods shipped are fully insured. A 20% restocking fee will be charged to customers on all returned items. Returns must be within 30 days of purchase with pre-authorization. There is no restocking fee on exchanged merchandise. No exchanges will be accepted on items that are not returned in the same condition they left our premises."

Seems pretty cut and dry to me as you are 10 months past their terms of service. Again I suggest contacting the manufacturer and see if they will replace the defective merchandise for you.

Bill S.