[KEISLERGENE]

Keisler Engineering has NEVER turned away a legitimate warranty claim, even when the transmission was outside the time limits of the warranty. Those here who know us and are not just here to dogpile us will vouch for that. This case is no exception.

In this particular case, the customer abused the transmission, sent us a false statement as to the use of the transmission when it failed, and changed his story when Tremec got involved. His story went from cruising at 55mph to power shifting into 3rd at the strip. Simply put, Mr. Detranova missed a shift and engaged the gear only halfway when he released the clutch, causing the gear teeth to fail.

As an authorized Tremec Warranty and Repair Center we have on-staff engineers and builders who are qualified to determine transmission use and failure. We also have at our disposal the vast knowledge of the Tremec tech team. Tremec and Keisler Engineers took a hard look at this failure and both determined that it was customer abuse that caused the failure.

This in no different than running your new crate engine to 12,000rpms and crying for coverage when it melts down.

This customer also joined every forum he could find simply to try to muscle us into fixing something he broke through abuse. We have over 4000 Tremec TKO transmissions in service, many in very high powered applications and most being stop light or drag strip raced. This is a testament to the strength of the TKO that has nothing to do with Keisler Engineering. Fess up Mr. Detranova, you broke it and now you want someone else to pay for your mistake.

Finally, it is posts like these that mislead and start firestorms under false pretenses that are ruining constructive discussion on the forums. In a political and consumer culture where folks have a great deal of difficulty taking responsibility for their own actions it would be great if we could keep the forums clean and dedicated to the discussion of the hobby we all love.

Keisler Engineering is proud to be the largest distributor of Tremec Transmissions and we will continue to serve the hobby to the best of our ability. Contact us directly if you want more facts about the transmission and our systems.