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Originally Posted by ByronRACE
No, and I'm not posting from his IP address either. 
If you truly believe he grenaded the thing, or could even PROVE it, I still say it's cheaper to offer the benefit of the doubt and fix the thing free of charge, make a happy customer...and get referrals and kudos instead of this kind of attention. Maybe it's a matter of principle to you. Personally, I'm not that proud...if it costs me money, I do whatever costs me the least in the long run...even if it means burying my pride to make someone else happy. |
This is not a matter of pride. We are more than fair will all of our customers.
This attention is unwarrented.
Gene