I too have been following closely.. I've a similar eperience with a Richmond 6 speed that I had in a 496 powered 69 Stingray. I pulled 2nd gear hard and engaged the clutch harshly before I was fully in second. The result was a fragged 2nd gear. Knowing that I had caused the failure, not the result of an inadequate tranny, I felt the burden of repair was mine. When I disassembled the unit there were "imprints" at the teeth fracture lines that indicated that the failure occured on partial engagement. At no point did I even consider holding the manufacturer/retailer liable for my crappy shift. I agree with Kiesler, for the most part, in his case. The customer tried to deceive them and our forum here, apparently to sway sentiment and pressure to force Kiesler into making an unjustified warranty repair. To me the apparent deceipt would indicate that the party "knew" they were in the wrong from the get-go.
I think Kiesler's offering to repair with free labor and a reduced parts charge was extremely fair.
I've never bought anything from Kiesler in the past and I definately would not let this sway me against spending my money with them. Nobody's dating my sister .... but she's 82 and single should someone care to make amorous advances..