Not Ranked
Scott,
Your point is well made. I guess the part of this whole thing that makes the hair on the back of my neck stand up is the response from the distributor and apparent lack of response from Tremec. Daryl summed it up well in his post, how does the company respond when I have a problem.
Jimi G's points are also good. The unit may not have been suitable for the application. This brings us back to a distributor problem again, the distributor should have know this and steered the customer differently. He didn't. When we make choices based upon input from a trusted advisor presumably they will guide us correctly and not allow the loss of a sale to influence their advice.
For what it is worth I would not expect a TKO 600 to be close strength wise to a Jerico, Liberty, G-Force or any other race unit. That was not the design purpose and they don't cost as much! I also don't expect to have the unit designed/manufactured/assembled in a fashion (i.e. misaligned gears) that is inconsistent with industry practice for similar product or norms other manufacturers and Tremec typically adhere to in their other products.
The fact the distributor recommended it and sold it knowing the application and the lack of suitability, in fact made a special kit for the application, speaks volumes about the distributor. To later blame the failure on the customer begs the question what's wrong with this picture? I'll give Tremec the benefit of the doubt and say they didn't come up with the same failure analysis as the distributor. But, they have been unnecessarily quite and absent from the problem resolution process.
Still, no good feelings on these issues.
Ed
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Help them do what they would have done if they had known what they could do.
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