I have been biting my tongue not saying what I really thought. I have no interest pro/con related to Tremec or Gforce BUT. When I read the start of this thread the first thing that came to mind was that Tremec was attempting to do some damage control. This is the back cover on the current KITCAR mag. I see no mention of , but only in light cars.
I then compare the responses to this post.
Quote:
Originally Posted by KMAC
Kudos to G-Gorce for their awesome customer service. We just installed a G-Force T-5 tranny that they built for us and we had problems with reverse kicking out a gear as we let out the clutch. Upon contacting Bubba, at G-Force and advising him about the problem and telling him that we had two races coming up in the next two weekends that we wanted to attend, G-Force immediately started building another tranny to the same specs, and with an agreement to send back one of the two trannies once the problem was figured out, they sent it out the next day. The tranny is being sent out with the type of oil they recommend along with a call tag for the other tranny so I don't have to pay shipping to return it.
This is the best customer service I've ever experienced from any company period!!! The tranny costs approx $3,000.00 and the fact that they had the trust to immediately build and send out another one without anything in return other than a credit card number for insurance is absolutely amazing. Most companies would have wanted the tranny first, inspected it, then made a judgement on it. This is exceptional customer service. Please spread the word for they are deserving of it!!!!! |
http://forums.corner-carvers.com/showthread.php?t=31831
http://www.g-forcetransmissions.com/tran_gt-5.asp