GUYS,
AT BACKDRAFT WE BUILD A HAND MADE MOTOR CAR.
THIS IS NEVER GOING TO BE A FORD OR A BMW.I THINK MOST COBRA OWNERS KNOW AND ACCEPT THIS?
WE BUILD OUR CAR WITH PASSION, AND,
WE WANT TO MAKE AS GOOD AS POSSIBLE FOR OUR CUSTOMERS.
"You have the right and duty to express your feelings and opinions! I appreciate all opinions and info, both GOOD and bad... "
U ARE 100% CORRECT
WE NEED TO KNOW, FROM ALL OF U, ON THIS FORUM, AND ANYWHERE ELSE, FOR THAT MATTER, WHERE THE PROBLEMS ARE, AND HOW WE CAN FIX THEM, IN TURN PRODUCING A BETTER PRODUCT, AND BETTER SERVICE FOR U,OUR CUSTOMER,AND FRIENDS.
IF THERE IS SOMETHING WORRYING U, OR SOMETHING U THINK WE HAVE DONE WRONG,OR,COULD DO BETTER, LETS HEAR ABOUT IT.
WE WANT
CONSTRUCTIVE COMENTS, NOT JUST SOME ONE WHO IS PISSED OFF AND WANTS TO MOUTH OFF AT US.
IRRESPONSIBLE AND MISINFORMED STATEMENTS LIKE BELOW REALLY HURT. THEY UPSET THE GUYS OVER AT THE FACTORY IN SA AND IN FLORIDA, WHO ARE GIVING THEIR BEST TO BUILD U CARS, TO A HIGH QUALITY,AND STILL, KEEP THEM AFFORDABLE.
LET’S LOOK AT THIS STATEMENT BELOW AND GIVE U OUR TAKE ON IT.
REAR END LEAKS:
THIS HAS NOT BEEN A HUGE PROBLEM, BUT THE QUALITY CONTROL HAS BEEN JACKED UP IN THIS DEPARTMENT.
RADIATOR LEAKS:
I HAVE NEVER HAD TO REPLACE A RADIATOR IN OVER 500 CARS?
MAYBE REG HAS?
THIS RAD. IS MADE BY THE SAME FACTORY THAT PRODUCES THEM FOR BMW.
DOORS DON’T FIT:
WE HAVE ADDED DOOR JAMS TO THE BODY AND THE DOORS.
THIS GIVES A FAR BETTER, CONSISTENT FIT, AND STOPS ANY DOOR RATTLE.
HOODS SLAM SHUT:
WE HAVE CHANGED TO THE ORIGINAL STYLE STAY.
CAN’T SLAM SHUT NOW?
TURN SIGNALS DON’T WORK:
THESE ARE THE ORIGINAL STYLE VW SWITCHES. SUPPLY IS A PROBLEM.
EACH ONE IS CHECKED BEFORE IT LEAVES THE FACTORY.
WE HAVE HAD SOME OF THEM PROVE TROUBLE SOME. THAT’S WHAT A WARRANTEE IS ALL ABOUT. IF IT DOESN’T WORK, TALK TO YOUR DEALER, HE WILL ATTEND TO IT.
LICENSE PLATE BRACKETS:
THESE ARE LEGAL IN MOST STATES.
WE CAN’T CHANGE THIS TO SUIT EACH AND EVERYBODY.
IF WE GET ENOUGH CUSTOMERS ALL LIKING A CERTAIN DESIGN WE CAN AND WILL CHANGE IT.
EXHAUST LEAKS:
WE HAVE GONE BACK TOO FLANGED HEADERS.
NO MORE LEAKS.
SO AS U SEE, YES IT IS QUITE COMICAL, MAYBY TO U, BUT NOT TO US,
WHO TAKE THE TIME TO LISTEN TO,AND READ ABOUT YOUR PROBLEMS, ANYLISE THEM, AND CORRECT THEM, WHERE POSSIBLE.
PLEASE CHECK UP ON YOUR FACTS BEFORE U CRUCIFY US FOR NOT DOING ANYTHING.
"You see the same posts from new owners: rear end leaks, radiator leaks, doors don't fit, hoods slam shut, turn signals don't work, license plate brackets, exhaust leaks....it would be comical maybe, but it sucks!"
NOW TO UNCLE TODD,
I DON’T WANT U TO APOLOGIZE TO ME BUT I SURE DO WISH THAT I COULD GET THE BITTERNESS TOWARDS US OUT OF U.
MAYBE U CAN TELL ME HOW TO DO THIS?
U CANT PLEASE ALL OF THE PEOPLE ALL OF THE TIME BUT WE SURELY DO TRY.
I AM IN TOUCH WITH HUNDREDS OF OUR VALUED BACKDRAFT CUSTOMERS FROM AROUND THE WORLD,ON A DALY BASSIS, AND FEEL THAT A WONDERFUL REPORE IS HAD WITH ALL OF THEM.
ALL AT BACKDRAFT AND MYSELF ARE COMMITED TO THESE ABOVE MENTIONED CHALLENGES,AND IN SO BEING,FEEL PRIVELAGED TO BE PART OF THIS GREAT COBRA FAMILY.
NOW LET’S GET ON WITH MAKING A BETTER CAR FOR ALL U GREAT PEOPLE TO ENJOY......MORE!!!
THANKS FOR READING
