[BeasleyRB]

Corey, something is screwed up if they are not calling you back. Karen is as good as they come taking care of things and the guys have always been helpful. Sometimes not so good on the e-mail but great on the telephone. They work 4/10's and are not in on Friday's. Bryan is there at 7 AM CST and Karen comes in at 8.
The crossmember came with my kit. Did you buy the kit from them or from someone that didn't finish it? I would think you would get a crossmember with a kit(my guess). It is a piece of channel you can see in my pictures. The welded in engine mounts can be bolted in if you want to drill through the frame. Good Luck.