[rsimoes]

I know exactly how you feel! The wait is the worst part! I have been in your shoes (for different reasons) many times with this whole thing.

Here is what I suggest:
If the distance is not too far from your house (less than one day) and you get a good weather forecast, rent a car trailer and truck, get 4 high quality straps, and get it yourself. If that's too costly, just call them every other day and be polite and hope for the best. Meanwhile try to think of something else. . .

It will be over before you know it.