I don't think everybody gets it.
ERA nor OTHER manufacturers are going to post here regarding business practices. ERA (unlike other manufacturers) has zero official presence on this forum, other than Bob posting here unofficially.
What is so hard about this??
I keep reading the same stuff over and over. Other than the fact that i have an OLD ERA, and have only dealt with ERA on a couple of replacement parts, I have had ZERO to do with ERA.
The issues here seem to be between two particular parties, and if i was reading this about Hurricane, or Superformance or whomever, I would read it, say 'hmmmm, unhappy customer who thinks he may be owed money but maybe not... and well i hope they work it out.'
It is so onesided, and it is continuously one or two guys commenting negatively on ERA and a flock of ERA people defending ERA.
enough already! We aren't going to see it resolved on CC.
I just can't help but think there has got to be MORE to the story of why he hasn't gotten the 'other $5K' back; and that ERA may very well be 'justified' in keeping it or thinking they did $5K in parts/materials/labor and that's it. Business done. They probably 'lost' more than $5K in the deal from the start anyway.
This thread is just a merry go round.
kristen
