[JWheaton]

Fsstnoch -- you absolutely do have an opinion here. This thread started with a question, "How do I get my money back?" Those who know how best to communicate with ERA, the ERA owners, offered up their suggestions. Your assistance here has only been to tell us how bad ERA is for not putting on an online dabate.

Pavulon has been advised on his best approach given what he has told us to be the story. If his story is accurate then ERA will respond. What is known is that his story has more to it than originally written.

Does this reflect badly on ERA -- hell no. Just as it would not reflect badly on any other manufacturer, like Hurricane, to not conduct business on a web forum.