JoshBiz, I do not know where you are, but I think the fact that you did not fork out cash and then wait for several months is better.
Sometimes companies start with the best of intentions and when they fail to understand ROI and cash-flow, they become strapped. Joey_HV has made a good point that they did not take your money.
However, the returning of communication is inexcusable...unless there is simply no one there to take care of this.
Get a price and shop the market. I like my LoneStar and they everything from parts to kits and even rollers.
Be thankful you did not get sucked under for a lot of money.
Just my $0.02 worth.
