Quote:
Originally Posted by SkipB
...I am not sure what they do differently? I contrast my wife's Infiiniti with loads of electronics (absolutely no problems after many miles) to her previous BMW which had shall we say "electronic issues". What is it about Japanese stuff? Why can't other manufacturers duplicate their reliabliity? I just don't get it!
SkipB
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SIX SIGMA...wtih TQM and TPI
They incent their people for quality, not quantity/crap.