[Manowar]

"This post certainly does not look good for World products, I would like to see a reply from Man O War." -Roger.


Mr. Chesnut,

I am normally very respectful of a thread such as this, started by Chris L, which inquires about competitors products. I have no wish to divert his question and the information given him by forum members. I could have explored this in a PM or contact by phone. To leave an unanswered public stain would have left readers with an even dimmer view of BMP. You of course certainly have the privilege of freedom to express your views.
Since forum members have been very kind about my product postings from time to time, I was startled to see your negative comments and the story of your bad experience with our product and our staff. Nothing like this has come to my attention. I needed to understand how this could happen.
To that end, I spent the better part of today looking for answers. Searching our records, I found that the (only) most recent purchase you made (using your full name) directly from us was on May 26, 2004, Sales Order Number 28249, for a set of 4.125 x -20cc dish SBC pistons, rod and main bearings, assorted gaskets (no pan gasket) totalling $880.36. Notations on the comment lines read "427 aluminum head engine, file fit rings". Also "John, don't forget to rebalance the crank". There is no record of a complete engine purchase. The Salesman ID number was of a salesman who left us in early 2006 so I couldn't even ask if he remembered that circumstance.
I then visited your very nice site and was impressed with your Dragon- chassised vehicles and the results you achieved in competition. The address displayed matched our Sales Order. There was no record of any purchases in the company name of "Dragon".
Careful review of your post does not reveal whether the problem engine was SBF or SBC-we make both in 427 sizes with 4.125 (but not the same) pistons. You don't reveal when this happened.
I at first assumed you bought our 427 Man O'War World Class 427 for your latest Cobra project. But I can't find a record of that. I would like to, so that I can research the Work Order Number and find out exactly who built it and what the specs sheets and dyno sheets revealed when it left us. We just don't send stuff out like that and me saying "it happended long in the past" is BS-there's no excuse. But you've made forthright claims in a gentlemanly manner, of your intention to tell the world about lousy parts and service from us and I respect that.
Although other members here give testimony to your quality products, service and ethics, I request adequate information so I may substantiate your claims.
I'm not acting as a company rep here, I'm trying to decode this on my own. Many of us here have high personal standards and ethics as well.
I'm not questioning your veracity. Bill is away right now, so I've only what you provide me and this forum to go on. With only 9 posts, I had to to a lot of digging to take your claims as credible. Now I'm trying to present a balanced and fair response.
If you did buy a complete engine in that condition with all the details as you presented, please let me find out where we went wrong. If we in fact $hit the bed, I'll post that. We pay money to be here and it kills me think we alienate the very guys we're trying to build parts for. I owe it to the forum members to do so. If all is as you say, you have regrettably paid a lot of money to extract your 'pound of flesh'.
I too have a little of that 'personal integrity' you allude to 13 posts above, and so this requires an effort on my part to get to the facts.
Apologies to Chris L.