[CSX 4027]

The cars do not come aligned.
The issues you are experiencing are common.
You need to get down and dirty with the car and understand alignment and learn right from wrong and either do it yourself on an alignment rack or stand over the guy doing it. I spent a week on the alignment rack on 4027. Anyone need more details can call me on my cell at 201-213-2681
There are 2 many issues to type.