[tmctguer]

here is the latest on my saga: i visited San Clemente again today. this time, someone from the local office called Sacramento for help. Sacramento told the San Clemente person to tell me to call this DMV help line: 916 657 6560.

I did and the person who answere the phone immediately escalated me to a manager. This was a good sign. the manager said that the SB100 exemptions were handled by a different group who no longer had phones. However, she said she would email the manager of that team with my info and hopefully, he could call me back to find out what was holding up mailing my official Sequence Certificate.

she double checked my DMV registration record and once again confirmed that all was in order.

i will let you know what happens when/if I get a call back.