Trevor,
I loved hearing the clip of your transport guy telling people that if they fly from terminal 5 to "only bring carry-on luggage"!
Of course here in the colony, we had the Denver billion dollar airport with the luggage system that didn't work either!
Luby will only part with AC when he is hanging off a cliff with one hand holding the title and the other slipping off the rope. It is the only thing of value he has left from his "house of cards" empire.
So Ryanair uses Northwest's motto also, "Northwest, we're not happy until you're not happy!!!"