Wes,
I know exactly what you are talking about. When I was traveling all over the country even way back then some of the better hotels would not have any soap in the room. I would call the desk and they would send some right up with the explanation that the maid must have just forgotten to put any in the room when she cleaned. I always stayed at the best hotels in whichever city I was in at the time, so they were pretty good about trying to accommodate a person staying there. I also had to go way back in the mountains once to a small town that they had stuck a computer in and they had one motel and it didn't even have phones. The water was so bad I went to a store and bought bottled water to drink. The only time I ever did that.
Ron