[Joe Wicked]

The problem lies in the fact that customers want everything for cost. Everyone wants to get whatever without paying for labor, markup, etc... Once someone gets a break on one thing, they want that break on it everytime, and also want that break on everything else from the business owner. They are all right in that cutting 1 person that break will not bankrupt the company, but every single one wants it. Some business owners are willing to cut corners to gets costs down so they can still make a profit, but once they do that, people expect everyone to give them the same price, but they also want to believe they are getting quality, so it leaves owners choosing between loss of customers because they do it the right way (more expensive) or conducting business in ways that are not as honorable.