05-09-2008, 06:24 PM
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CC Member
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Join Date: Feb 2004
Location: Milford,
CT
Cobra Make, Engine: BRG ERA street car w/428 PI, Sunburst wheels, undercar exhaust, original interior, no philips head screws!
Posts: 650
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Not Ranked
Quote:
Originally Posted by wtm442
In my opinion, it's a minority of people acting badly on purpose. Most people today are honest. But when people get quotes from 3 or 4 companies on a job, most people do NOT contact the losers. Just a fact of life.
If you want to feel better, drive to the ex-customer location. Then drop the clutch at 5K RPM on their front lawn. That should make you feel better.  But not too good for repeat business.
My first reply, I had assumed you were frustrated with competitors. Your frustration is with customers. Just keep on smiling and treat them as you want them to treat you. |
You see, thats the problem, I can't for the life of me accept that "it's a fact of life". I just think it is very wrong. Do I think it will change? No. |