[Joe Wicked]

Well, it got temporarily fixed yesterday at about 7. It was cooler outside, so we had a BBQ with the whole neighborhood. I had had enough yesterday and let the sales manager know that. I informed him that I was filing a complaint with the BBB. About an hour after that, a different AC company than I was told called me and asked for directions from downtown Dallas (about 45 min drive). He added 2lbs of freon to the system to "Fix" it and left. I personally believe that after 1 year and it was 2lbs low, then I have a leak. I am not yet satisfied as even if it lasts for this year as it did last year, this time next year will be the same problem and it will be over the 2 year warranty. I am going to try and make them do a leak test.

I was checking everything out and found the system completely frozen over. I put a new filter in, even though it was not very dirty, and it still froze over again. I figured it was low and I still think I have a leak somewhere.

Steve,
The 24/7 emergency line is a voice pager, and the guy calling me back was the one lying to me. I think maybe my next house will be on my land and have someone build it.