Well, he will be taking them through several cycles to get them broken in properly. As far as a guarantee. I expect them to work appropriately on delivery based on what he has set forth in his memo on his site. If anything goes wrong, I also trust that he will do his best to make it right. There is a very good reason that some of Gear6's (Wayne's) customers are from great distances away. He knows what he is doing, has the reputation to back it up and appears to be more detailed than I am. I could easily have gotten mine in Las Vegas, but I did not. I chose to go to Boise, of all places, becasue I trust Wayne to do it right.I would not classify Wayne as "LUCKY", more like experienced, wise, practical, attentive, somewhat anal (good thing) and, above all, honest.
Like I said, until someone approaches this issue in the right manner, I will not consider this an SPF, Willwood or Installer issue, but it is most certainly one of them. I think it the most prudent thing to say that it will definitely be an area of focus.
And yes, real engineer's can make serious money. I went to GA Tech a couple decades ago and quite a few of those guys are living very nice lives now.
As far as this wait thing, I am follicly challenged enough right now. The ship is due into LA today at 6pm. No, I am not anxious, my wife calls me obsessive. I call it focused.