Don Campbell
It always tickles me a bit when a brand new poster comes on and starts telling the rest of us what our Forum is for...and then go on to complain about bad service or parts on their first posts, and then wrap it in a "I'm just trying to help others."
Absolutely NOT how this forum will be used.
I would suggest you heed the suggestions others have given you. Yes, share a bad (or good) experience, but do so with a bit more information and do so in the proper forum. Sometimes best to tread a bit more softly when you're first joing up.
Thanks...enjoy the place and I hope you get your issues sorted out. Any questions about the Forum...let me know.