Tru,
Last winter it did twice.
The overhead line is the old cabe line. Not the new fibre line.
They have installed a new fiber optics buried in the front yard> but have yet to hook it up. I don't think they know how. I am telling you these guys are just stupid. It is like they outsources the work from second graders.
They come and look at it and say "Oh, looks like you need a so and so gauge, I don't have one of those. I'll call for a level two tech to come out" Of course they never do.
Then after we call them again, they send out someone who cannot speak english at all. "yo quedo, taco bell" ....... "get the hell outta here"
Then we have to call back and the first guy comes back. "Hmmm, I see the tree limb is still growing though the line". No kidding, did you think, it was going to fix itself? Then he says, "I'll be right back" and proceeds to get in the truck and drive off.
We call back and get the phone loop for another tirty minutes........
On and on and on.
I am about ready to take the tree prunning trimmer to the line myself, so when they come out and it is in three inch pieces all over the yard they will get the picture it is broken.
