[Joe Wicked]

I had the same problem with they were Comcrap Steve. I had the old A and B side in the apt and the 2 lines were 7dB off from each other. It causes massive issues. The tech would come out and say they have to call a line tech out. No one would ever show up, but when I would call back they would tell me the line tech came and inspected, tested and verified everything and there is no issues. I explain to them he did not come out, they say he did, it says so in the system. I tell them to send him back out and they tell me that they can't only a service tech can, so they schedule me for another service call. Repeat this loop 4 times and I tell them to cancel my service. Of course I am under contract, but after talking to (arguing with) the billing department, a call from a lawyer convinced them that they had failed to live up to the contract making it void. He would be glad to take them to court in a very public trial showcasing the customer service they give. The decided to wave all early disconnect fees after that. I ended up with Satellite. Internet was expensive but at least I was done with comcrap.