Quote:
Originally Posted by 4RE KLR
Yep, Exactly the same thing. They are schedued to come out today. I promise if they don't fix it I will cut the lines off the poles and tell them they just fell while we were sleeping. I will have no explanation for all the peices of the lines being three inches long.
This has gone oon since AUGUST for crying out loud. Early August at that.
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Mine went on for 6 months before I blew a gasket. I tried everything I could think of. I was even calling every day demanding a service credit for the day because I could not watch something. I didn't care that I wasn't even home all day, I still called. You would think that after a while they would get the hint, but it never happened. We have an internal call center here and there are metrics on repeat calls for the same failure. I was trying to spike that, and I know I had to, but it seemed like no one was looking at it.