Not Ranked
Well fun dealing with the warranty service line for my Home builder again. We have been turning the AC on to keep the house comfortable during the day time for the cats (we have a new kitten, that was taken from his mother too soon and don't need him getting sick). When we got home after work last night, I heard what at first I thought was my neighbor using a circular saw in the back, but then I realized that either the board in the size of the back yard, or something else is going on. I walked around the corner and it is my AC unit. The fan is not turning and that is where the sound is comming from. I put my hands on it to lean over and look inside and I jumped back as it burned my hands. Not a real burn, but they were red for an hour. I went inside and shut it off, the temp was in the upper 80s so it wasn't too bad, but it needs to be fixed again. I finally got a hold of someone at 10:30 and got a call back at 12:00. I found it kinda funny. It was the same guy that lied to me back in May and I filed the BBB complaint on after dealing with him for a couple days. I would guess he remembers me as everything was Mr. Wieck, Yes Sir, Yes Sir, We will get it taken care of Sir. I will call the AC company right now and make it a priority Sir. Not 10 min later I got a call back and they will be out in the morning.
In one way I am glad that we did turn it on now as I likely would not have had it go out until it was freezing outside and we need the heater.
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Why do they call it "Common Sense" when it is so rare?
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