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Clois,
I have found that the best thing to do in these situations is get a Tech on the line from McLeod and have him walk you through it. Make sure you understand what he is saying and write everything down. Don't hesitate to call 2-3 times to get it right.
Been there....done that,
Roscoe
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Roscoe
"Crisis occurs when women and cattle get excited!"....James Thurber
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