Our entire office spends 1 week a year in fully time training on the software and it's applications. In that week we also spend a lot of time with the technology vendors getting to grips with the hardware.
All through the year we'll spend additional time in training and practice, so it isn't easy to to keep up, or lead the curve, on knowledge and technology but somehow we do ... mostly
Now is a better time though than a few years ago - now the hardware can keep up with the software.