Quote:
Originally Posted by RodKnock
Bernica, the owner has already spoken with SAI and their answer per the owner is noted above in quotes.
shelbyracer, I'm sorry, but I don't understand how you can say that overall you've been very happy with SAI, when you have this HUGE problem and because it's out of warranty and SAI doesn't have a fix for this possible product defect, you're left trying to make lemonade from lemons. To bad the CA lemon law doesn't apply here, due to the nature of the beast, but personally, I would formally ask SAI to either fix it or replace it with a new roller. Just my humble $0.02.
As Rick said, you can't sell it unless you disclose the problem, and if you disclose the problem, then the value is greatly diminished.
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Thanks Rod Knock - the old SAI was terrible (lots of good people - a few arrogant - "were are SHELBY" people and some back policies and situations. The new company has been (overall) very responsive and supportive with my MANY issues with the cobra (and the few I have had with my Shelby mustang - which Ford has given me hassles over). One of the things that I should disclose that will help make sense why I am not jumping on the law suit / go for blood mind set that I could very easily go for is that I have the worst luck with cars of any one alive. Every one has some bad luck, but I have been shown to have the worst of any one that anyone has ever met. It has made me more willing to work hard to to over come the difficulties. I was raging with the old company and poor service and attitude, but the company has changed, and is doing a waaaay better job. For the most part they lately have exceeded my expectations for service. I believe that they are still trying to help me. I am angry and frustrated, but yelling and throwing rocks is not going to help the situation right now. If they stop wanting to help me and want to play hard ball, which I do not think is in anyone's best interest, we can do that, but for now, they are people and I want to give them the chance to try and figure it out and come up with a solution. Do I think the "owe me" for all the time , inconvience, expense and frustration - absolutley, but I am really trying to just get my stuff fixed so that I can enjoy it and not fixate on things that may not be attainable. Maybe they can throw a teralinua or a kr or a supersnake or an fia car or maybe I can get them to buy me a Kirkham
