Quote:
Originally Posted by patrickt
OK, so is this an accurate one-sentence summary: "Owner says send it back to him, he'll look at it, and then we'll talk."
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That's where we're at, Patrick. The only real development is that I don't have to deal with the elusive and evasive rep anymore- I have a direct line to the owner. At least he answers the phone and he also returns calls promptly.