Not Ranked
Steve,
I believe that for the most part you are going to find that customer service, and especially the tech service has gotten very bad on all brands for the most part. Dell will say anything to sell, but don't bet on their support being all that much better than any other. I won't even call them any more since they informed me that it would cost for any question that I asked. They will still load XP which was the deciding factor when I bought my laptop. I just don't like Vista. But that is my own opinion and many people love it.
Ron
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