Give Chas a break... he had a bad experience, whatever that was and it was bad enough to hold onto after that time says something.
We actually have a number of "things" that really turned us off. And I know you want some disclosure so here is one example. Imagine standing in the builder's shop and as you are writing out the check for a new engine order he says in a mumbling sort of stutter "oh yeah, I used the wrong pushrods in that other engine. Don't worry I shipped you the right ones."
Ahh, while I am reminiscing about the place there was also the time we waited on a custom build FE from the guy "known for building FEs." After 3 months late, get a phone call that he's sending us a check back because he "can't get it to stop leaking
oil".
That was a fun call to make to the customer...