Not Ranked
Roger, You're welcome and thank you for putting your current customers in front of new ones. I would argue that in your type of business that the big money is in new sales; not the re-sale, follow-up, small ticket upgrades and add-ons. In my mind, the fact that you've intentionally focused on 'catching up' rather than cultivating new sales speaks volumes to your character. Where other, less reputable companies have boosted their marketing ploys, you have chosen to dig in and do the right thing. Again, I say 'thank you' and consider me a loyal customer and an honest reference for future customers.
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