[glenview289]

If you don't have a contract in hand that states the specific work to be done, i.e. color, stripes, body prep, and sign off before color goes on, you leave yourself open to this circumstance with absolutely no recourse. It does not matter how much the shop charges per hour or how many hours it takes to get it done, it is what you get for 'X' number of dollars. Never give a car to a shop for a "time and material" job unless you are willing to go through what is happening and have very deep pockets. You need to monitor the process and be willing to pull the car if workmanship or costs are getting out of hand. After it is done is not the time to complain.... because the car is not in your hands, it is in the shops.

Bill