12-04-2001, 08:49 AM
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CC Member
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Join Date: Jun 1999
Location: Woodinville,
WA
Cobra Make, Engine: VICTORY, 92 C.I., belt drive, saddle bags.
Posts: 666
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Not Ranked
AT&T
AT&T is the only cable provider that Excite cut off last Saturday night at 12:00am. Other providers like Cox continued to receive service as negotiations with them held hope of reasonable settlement. AT&T made a ridiculous offer to purchase Excite's network which told them that any reasonable settlement with AT&T would not be possible. A such, myself and about a million other AT&T@home folks were unhooked. I don't blame Excite, they were losing millions whilst AT&T and other cable providers were scooping in millions of profit. Simply business 101.
As for AT&T in the Northwest, we were back on line with AT&T's network within 24 hours. I received 2 pre-recorded phone calls providing updates over that time. Quite customer oriented I might add. As well, one receives 2 days of credit for every day one is without service.
I've have T1, had DSL, and had a dedicated 56k fone modem. Cable is still the best option by far in my experience.
I'm still pleased. (Sorry about that!)
Zderf
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