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Old 09-28-2009, 06:49 PM
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SuperHart SuperHart is offline
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Join Date: Mar 2001
Location: Cinnaminson, NJ
Cobra Make, Engine: Cobra Fibercraft Bodies 427 S/C, 351W disguised as a 427.
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Just my $.02 but Craftsman tools have always done right by me and, if one ever broke, I never had any problem getting it replaced FREE. In contrast, I had bought four Snap-On torque wrenches with the plastic cases with the plastic snap closures. One of the closures on one case broke off and I asked the dealer for a replacement case. You might have thought I had threatened to sue him or something. I ended up having to purchase a new case for the wrench. It cost me $25 for a stinking plastic case. After buying more than $1000 worth of torque wrenches I would have appreciated at least a discount on the replacement case. I bet if the case came from Sears I wouldn't have had the problem.

I have purchased Craftsman tools on eBay and gotten super deals on brand new sets. Even though the tools were not actually purchased in a Sears retail store I have never been asked for a receipt when I returned a broken tool requesting a replacement. Always "No Questions Asked". Therefore, my vote goes to Craftsman.
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