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11-21-2014, 10:22 AM
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CC Member
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Join Date: Dec 2011
Location: West Chester,
PA
Cobra Make, Engine: ERA #795 427 S/C completed Jan. '14 - '68 FE 427 side oiler
Posts: 1,054
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Not Ranked
I finally got a chance to go through my receipts and found that the coil was purchased last September - about two months out of warranty. I called MSD and told them when I purchased it and mentioned that the engine wasn't installed in the car until December. I don't think I even needed to mention that because he had no problem giving me an RMA number to replace the coil. Didn't ask for a copy of my receipt either so just took my word for it. I do have to ship the bad coil back to them, but no big deal.
So, I read lots of MSD bashing and I won't argue about the reliability of their stuff, but their customer service scores some points with me - they did the right thing.
Kevin
__________________
"Anyone who drives faster than you is a maniac and anyone who drives slower than you is an idiot" - George Carlin
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