Roush Crate Engines

[tool time George]

I'm really interested in how this all plays out.I know john is credible and I applaud Manowar for appearing to speak the truth.I truly believe he wants to solve this problem but what I think he's trying to say is his hands are tied.
So that leaves me to think WTF is Bill Mitchell in all this? Does he not own the company? If so then he needs to make it right.
I for one am damm glad for this thread and have learned alot.
Kieth Craft stepped up and offered to beat Roush, I'll certainly look into them when i'm at that stage.

[undy]

Originally Posted by tool time George

I'm really interested in how this all plays out.I know john is credible and I applaud Manowar for appearing to speak the truth.I truly believe he wants to solve this problem but what I think he's trying to say is his hands are tied.
So that leaves me to think WTF is Bill Mitchell in all this? Does he not own the company? If so then he needs to make it right.
I for one am damm glad for this thread and have learned alot.
Kieth Craft stepped up and offered to beat Roush, I'll certainly look into them when i'm at that stage.

I agree... but.. with members being accused of "bashing" by manowar by simply stating that World Products should step up to the plate and make it right leaves a very bad taste in my mouth. I see a lot of words but no action. The.. yea, we may have screwed up? ... with no remediation is worthless. This has the potential to do far more damage that the simple cost of a new engine.

On a side note.. I bought my Pond 482 from Keith and I couldn't be happier. Prior to the sale I'd heard a story of an engine bought from Keith having a "reported" problem on the other side of the United states. Keith traveled acrosss country, soley to make it right for the customer. That's one of the greatest reasons I've spent almost $20K with KCR. What really appears to be sad here is that, if there is any at all, restitution will only come about due to board pressure and not due to a genuine caring for the customer, not a good thing. I do think though.. that manowar, if empowered, would do the right thing and upper management (Bill?) is resistent. I sincerely hope it works out for all parties..

"bashing" off..

Dave

[john chesnut]

I want to let every one know that Charlie, Manowar, and I are talking directly. I personally think that he really does want to help me out. I know that he doen't have the final say. I'll let everyone know of the out come. Any body want to buy a Mowtown 427 with aluminum heads?! It has low mileage!

[rocket7171]

I bought my Backdraft racing cobra from Vintage motorsports 3 years ago. The Roush motor was the key to this purchase. The power this car has with the weight of the car will make you grin every time you push on that pedal. The looks at every car show is worth the price. Myself I like having a carb but would go with 427 next time only for the show end. The car doesn't in my mind need more power. 11's in a street car is fast enough............
I've called roush a few times with questions and only had great people on the other line helping me. I will never go anywhere else. I now own a roush f150. Two for the show
tom

[Cashburn]

Now if we could only make that carbon fiber air cleaner appear!

[Sminor]

I WAS looking at World products for an engine replacement in my Mustang. Not any more. I don't care what ManO'War says, I don't believe he would be interested in working anything out with Mr. Chestnut if not for the response of posters on this board. As of this date, he is still giving Bill Mitchell plausible deniability by saying he is attempting to work this problem out on his own without company direction or support. The warranty question stinks also. You either stand behind your product or you don't. Paying another company to warrant your product doesn't instill a lot of confidence.
Just my opinion, which is worth exactly what you pay for it.
steve

[Manowar]

Originally Posted by Sminor

I WAS looking at World products for an engine replacement in my Mustang. Not any more. I don't care what ManO'War says, I don't believe he would be interested in working anything out with Mr. Chestnut if not for the response of posters on this board. As of this date, he is still giving Bill Mitchell plausible deniability by saying he is attempting to work this problem out on his own without company direction or support. The warranty question stinks also. You either stand behind your product or you don't. Paying another company to warrant your product doesn't instill a lot of confidence.
Just my opinion, which is worth exactly what you pay for it.
steve

Steve,
Thank you for the sage wisdom you impart about who the crooks are around here. Guilty until proven innocent is always an enlighted viewpoint which which casts a flattering light on it's champion.

Unless you searched all of my previous 188 posts I am amazed how, within the timeframe of your 21 posts, you are able to formulate the rather vocal opinion that I am an ass-covering, ass- kissing weasel.

"I was trying to avoid the concept that enough negative pressure would force World to "do the right thing". (See pavulon vs. ERA, 9-07) I attempted to do that, or at least have a dialog about it, without any outside pressures or opinions." My post of 2-14.

"I want to let every one know that Charlie, Manowar, and I are talking directly. I personally think that he really does want to help me out."
John's post of 2-16.
If the man who has the grievance believes my crediibility, where do you come off? What experience do you have in customer service?

"Manowar, I did not make my post expecting to get a response from your company let alone to get compensation." John's post of 2-14.
I stumbled onto this thread and began investigating John's first post while interveining posts began the bashing. There was no need for me to reopen a nearly eight-year old can of worms-especially at the risk of looking self-serving.

"As of this date, he is still giving Bill Mitchell plausible deniability by saying he is attempting to work this problem out on his own without company direction or support." You, 3:21 today.
You have NO CLUE of events to date, with or without whom is involved, direction or support.
I'll reinforce John's earlier statement. We have taken this private to resolve it and we'll notify the forum members of the outcome -pro or con. We were in touch as late as this afternoon.

Oh-about your righteous interpretation of warranty policy ethics based on ZERO research: We pay the underwriter a premium on every sold engine when a warranty card is returned within 45 days of invoice.(Roush stipulates 30 days) That's without a claim. For the first 90 days, after the underwriter determines that the claim is a legitimate World defect, (they have found nitrous bottles in trunks) we are financially responsible for parts and labor. For the next 90 we and the insurer split 50-50. For the rest of the term the insurer covers all costs.
No matter who self-insures or contracts out, the terms are exactly the same as Roush or Edelbrock, for example. Neither of those manufacturers pays money to support this web site, inform the membership of new product or answer questions. There, now you know exactly what your warranty terms will be when you buy your Roush.
Now-explain to us how you build 400 engines a year with $hit customer service and a spineless warranty policy.

Having the privilige of a platform on a forum should also come with the requirement that you have had experience with the persons, companys or subject of which you write.

Apologies to the fair-minded members and Mods of the forum and Brent/Jamo/Ron, if you lock it up, please let John post the results of our talks.

[Mastiff107]

Fair minded shmare minded! Keep the accusations and inuendo going! Until the weather gets better in WA I have little else to do with my life. Everyone has left me but the dog and he don't look happy. I have been banned from most of the free porno sites and prospects for an upturn in my life seem slim.

[SantaFe66]

I must say that most of the stories about engines/cars/parts-gone-bad on forums end much differently than this one seems to have.

Man O War deserves credit for replying in volume and trying (albeit unofficially) to resolve the situation. I would hope that Mr. Mitchell would chime in to validate this but, in absence, what we have heard so far speaks volumes for the way they do business now.

I'm for letting these two resolve this in peace and then let us know if it was worked out to the satisfaction of both. We all have a stake in finding a good engine builder that has our interests at heart and, since it started here, need to hear how it worked out. Long threads like this tend to go on and on with a resultant degradation in language and meaningful dialog.

[otomix]

There is only one motor to run in a Quality Cobra...that is of course 427FE..with that said run an Aluminum block (Shelby Pond) . and have Keith Craft build the motor....I have had them all. for reliability knowledge power and honesty.....he is simply the best..take it from me - I have three KCP motors in my Kirkhams.....two over 700HP one at around 600.......and as a bonus, he offers the best pricing for like quality builds.. RD

[trs900]

My friend Steve here in Jupiter just bought a new BDR with a 427 R Roush polished engine backed by TKO600 due to the warranty and reputation, he didn't even consult me. He said that he had heard nothing but good about the Roush and that Frank-Craig-Reg all recommended it.. I hope he will be happy with all of that power..I told him he should let me break it for him.. brake it in I mean