Charlie sullens' new hot rod shop

[Bob Broberg SPF667 460BB]

Passing this along for Charlie. Here is a copy of his new Hot Rod Shop business card. Location is near 19th Ave and Pinnacle Peak Road. Opening is in the near future. I'm sure he will let us know. He is no longer connected with Brown's plus Charlie is bringing the Superformance installation knowledge with him.

Best of luck to Charlie. He has always been good to me.
AZ Bob

[fordracing65]

American legends is registered by John Panfil from Anthem Motors. That was the shop he was going to start after Anthem went bankrupt. If it's true he is in business with John. I would not touch it with a 10 foot poll. The number of people they ripped off and scamed at Anthem Motors is not small. Including myself I know personally of 3 others who lost money big time with Anthem. It says Charlie is a partner. To funny. I hope it's John with Charlie. Would love to pay them a visit.

[DWRAT]

Originally Posted by fordracing65

It says Charlie is a partner. To funny. I hope it's John with Charlie. Would love to pay them a visit.

What's "To funny"?
If you would "love to pay them a visit" then why don't you? Scared?

[fordracing65]

Originally Posted by DWRAT

What's "To funny"?
If you would "love to pay them a visit" then why don't you? Scared?

The funny part is that he possibly went into business with the scam artist John. Says the shop is not open yet. I'll wait till then. It would be my pleasure to stop in. I have a few receipts to show Charlie where I was charged twice for numerous parts.

[Phx Mike]

Charlie has done great work for me and at a fair price..

[fordracing65]

Look, I never said Charlie was not a good mechanic. I said he and John scammed me out of thousands of dollars and I'm not not only one. If he is going into business with John again, didn't they rip off enough people when it was Anthem Motors. Maybe they will do it differently this time. I doubt it, I just thinks it's funny, the apple does not fall far from the tree. Lol. I stand by my words and my paperwork. I would love for good ol Charlie to chime in and call me a liar. Guaranteed it won't happen.

[fordracing65]

My name is Peter Santacasa. I had superformance number 2510. Ask if he remembers. They had my car over a year for and engine and transmission install. Charged me twice for numerous parts. Never made custom
Parts they were paid for and before they finished my car closed the doors and shut down in the middle of the night. This is all after they were paid 100% for the car. I still have all receipts. Charlie please respond to this post I would love to go over all the receipts where you and Talia, Johns wife were in charge of.

[Danr55]

Don't you think this diatribe has gone on long enough? I think it's clear to everyone that John had some very poor business practices. Like many others, my bill was considerably more than anticipated. I have worked with Charlie for about 10 years and have never had an issue with his work or with his billing since he left Anthem. Other than those complaining here, I've not heard of anyone with a problem with Charlie. I see nothing served other than the venting of personal annimosity.

[fordracing65]

Only reason I made a commit is because the name American Legends is registered to John Panfil. It says Charlie is a partner. So if he partnered with John Ill do anything in my power to warn others of their past business ethics. Which they have very little. Say what you want but there are now 2 of us on here that have had bad dealings with John. Unfortunately for me Charlie was involved also. When you steal my money it becomes personal for a lifetime.

[DWRAT]

Originally Posted by fordracing65

Only reason I made a commit is because the name American Legends is registered to John Panfil. It says Charlie is a partner. So if he partnered with John Ill do anything in my power to warn others of their past business ethics.

Really, then why did you attack Charlie here in post #9?
Metro Phoenix area mechanics

BTW, who the hell pays 100% in advance for anything? fordnotsosmartracing65 does.

[fordracing65]

Originally Posted by DWRAT

Really, then why did you attack Charlie here in post #9?
Metro Phoenix area mechanics

BTW, who the hell pays 100% in advance for anything? fordnotsosmartracing65 does.

Because he stole my money. Never said he was not a good mechanic I said he and John are scam artist. I paid 100 percent in advance. The 50% percent to start the build and the remanding balance upon completion. because having my car for 7 months they didn't have the funds to finish it. Charlie asked me to pay remanding balance and 5 months later still no car. they were stealing from other projects to pay for projects that needed to be completed. Let's blam the people who got scammed not the ones doing the scamming. Like I said both John and Charlie are crap in my book. This best part of club cobra is to let people know of good and bad experiences with vendors so others don't get ripped off. Like I said where is good ol Charlie to call me a liar. He won't. Guaranteed. I paid Charlie personally in advance to finish my car. They shut down the doors and took the cash.

[fordracing65]

I guess if you can't do honest work and make a living you go back into business with the guy who ripped people off the most. John Panfil and Charlie Sullens.

[moore_rb]

And then Robert came by and checked out this thread, and....

[Karl Bebout]

Charlie, thanks for responding to the story.

You should have plenty of success if you:
Do what you say you're going to do.
Be accurate on your charges and time frames.
Be reasonable about backing up your work.

These are just a few basic business principles for getting, keeping, and growing your customer base.

Very best of luck with your new business!

[DrDuc]

Well, I broke my windshield again and took it over to Brown's. They said they'd replace it n/c since it was right down the middle and looked like it broke from tension. Left it there a week later to be fixed (last Friday) and they said they'd order the windshield and have it back asap. Monday, Ed, the "service manager" called asking what type of replicar it is since they couldn't find any id (like the FFR plate under the hood). Said he'd get the glass ordered. Tues Ed called to tell me they would not honor replacing it n/c as it must have been broken by a rock. I said "fine" but why did they take my car and say they'd fix it. It's not like it's close to my house. Ed said by the way your shifter is broken and we had to push your car into the shop. Strange, since I'd driven it over and it worked just fine. Discussed the matter with GM Brian, a total ass, who insisted the shifter was broken when their guy got into it to move it. Said Brown's isn't responsible for things that break while at their shop. He then asked his mechanic to explain to me that it was broken when he got in the car. The mechanic said he couldn't find first gear and after the second or third try, the shifter broke. Guess they forgot to coordinate their stories. They still refused to accept responsibility so shipped over to Charlie, who is fixing it now. Had to drop the trans as one of the roll pins inside is broken. Strange how that happens. Charlie has always been up front with me and put the engine in after someone else (who shall remain nameless, but has a shop in Maricopa) put the wrong oil in it and screwed up the cams on my 408ci. I can only speak from my experiences, but as far as mechanics go, Charlie has is an OK guy.

[moore_rb]

Originally Posted by DrDuc

Said Brown's isn't responsible for things that break while at their shop. He then asked his mechanic to explain to me that it was broken when he got in the car. The mechanic said he couldn't find first gear and after the second or third try, the shifter broke. Guess they forgot to coordinate their stories. They still refused to accept responsibility

"We're not responsible for damages that occur to your car while in our care" is unfortunately a growing CYA tactic that businesses are increasingly undertaking, so they won't be held legally accountable for the conduct of their employees when they take customer cars out on "test drives" -- MAJOR red flag. (especially if you pull in with a high performance car that the technicians immediately start drooling on.)

They might as well just post a sign on the wall that says "Our technicians are going to abuse your car, and you are going to pay for it...."

[Karl Bebout]

Well, Doc. I think you need to fess up and 'splain to usins just how you drove the car, over to Brown's, with a busted roll pin. Come on...Fess up! Tell us the secret.

[DrDuc]

You have me there, Karl! I pedaled it over.

[hinoonaz]

It is called the three C's. Custody, care and control. F@#@#$k em

[Danr55]

Sounds to me like Charlie's appaisal of the new management at Browns is spot on.. Not someone I would like to do business with..