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01-19-2005, 12:55 PM
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CC Member
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Join Date: Jan 2002
Location: Northern California,
CA
Cobra Make, Engine: -Sold- Contemporary 427S/C # CCX-3152 1966 427 Med Rise Side Oiler, 8v 3.54:1 Salisbury IRS, Koni's.. (Now I'm riding Harleys)
Posts: 2,567
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Not Ranked
Know anyone at Fedex?
Ok, I have to ask. Anyone know someone locally at Fedex? Specifically Fedex Ground terminal on Berry Ave. In Sacramento??
I had a pair of heads shipped from Medford, OR to Vacaville. 4 1/2 hours by truck. They both got scanned in at Sacramento but only one made it to Vacaville.
The Fedex Customer service people were pretty helpless first telling me they couldn't deliver it because the package was damaged and they needed to return it to the sender. (375 miles verses the 35 miles to my house) Then telling me I could come get it in Sacramento. When I called to schedule a time to come get it they told me it had been shipped back.
I called them today to verify the sender had indeed received it back and was told it was not sent back, it had been destroyed... A 427 cylinder head was destroyed??? I explained that the head had thrived in a 450 degree environment that would kill all known life on this planet, at 180 psi for over 40 years... How was it destroyed???
Finally, after promising a lawsuit if I was not shown the carcass I was told they lost it. They have the package, but the contents was missing.
I assured them it would be quite easy to see being cast iron, 8" by 10" by 24" and weighing 47 pounds. The lady who had suddenly become very nice, initiated a search procedure and I was given a case number. I can't help but wonder why this couldn't have been done Friday wahen it went missing.
It isn't that something was damaged or even lost that irritates me, it's that 3 other representatives either lied to me or were lied to and repeated the lie to me.
So... If you are a Fedex employee or know one, can you please help me find Spot, my lost cylinder head. He's about 40, grey with a rusty complextion, and wirey spring like hair. He's wearing a tag that says C0AE-6090-H (390 HP with 427 medium rise valves)
Tracking # 045807429088304
Lost Case ID# 0119412112
Michael Strunk
707.235.6639
Last edited by SCOBRAC; 01-19-2005 at 01:00 PM..
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01-19-2005, 02:22 PM
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Super Moderator
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Join Date: May 2001
Location: Fresno,
CA
Cobra Make, Engine: KMP 184/482ci Shelby
Posts: 14,445
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Not Ranked
Fast Freddie works for FedEx...maybe he can help.
__________________
Jamo
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01-19-2005, 02:50 PM
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CC Member
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Join Date: Jan 2002
Location: Northern California,
CA
Cobra Make, Engine: -Sold- Contemporary 427S/C # CCX-3152 1966 427 Med Rise Side Oiler, 8v 3.54:1 Salisbury IRS, Koni's.. (Now I'm riding Harleys)
Posts: 2,567
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Not Ranked
thank you sir.
__________________
michael
A man that is young in years, may be old in hours, if he have lost no time. But that happeneth rarely. Generally, youth is like the first cogitations, not so wise as the second. For there is a youth in thoughts, as well as in ages... Sir Francis Bacon (1561-1626)
Last edited by SCOBRAC; 01-19-2005 at 03:02 PM..
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01-19-2005, 02:52 PM
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CC Member
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Join Date: Aug 2002
Location: Jackson,
TN
Cobra Make, Engine: Unique, 351W, Toploader
Posts: 43
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Not Ranked
Yes, he is Fast Freddie, he's also Flyin' Freddie......
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01-19-2005, 07:13 PM
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CC Member
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Join Date: Jan 2002
Location: Northern California,
CA
Cobra Make, Engine: -Sold- Contemporary 427S/C # CCX-3152 1966 427 Med Rise Side Oiler, 8v 3.54:1 Salisbury IRS, Koni's.. (Now I'm riding Harleys)
Posts: 2,567
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Not Ranked
Thanks guys. I sent him a note. I hope it wasn't in this...
__________________
michael
A man that is young in years, may be old in hours, if he have lost no time. But that happeneth rarely. Generally, youth is like the first cogitations, not so wise as the second. For there is a youth in thoughts, as well as in ages... Sir Francis Bacon (1561-1626)
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01-19-2005, 08:30 PM
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Senior Club Cobra Member
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Join Date: Jul 2002
Cobra Make, Engine:
Posts: 15,712
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Not Ranked
Wirey spring like hair? About 40? Hey, I think I know that head.
Well at least your holding your head up high while searching for Spot.
...that was funny!
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01-19-2005, 10:04 PM
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CC Member
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Join Date: Jan 2002
Location: Northern California,
CA
Cobra Make, Engine: -Sold- Contemporary 427S/C # CCX-3152 1966 427 Med Rise Side Oiler, 8v 3.54:1 Salisbury IRS, Koni's.. (Now I'm riding Harleys)
Posts: 2,567
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Not Ranked
I am thinking about making a flier offering a reward and posting it at the Fedex complex in Sacramento. You know... MISSING and a photo of his twin brother who seems very sad and lathergic without Spot.
__________________
michael
A man that is young in years, may be old in hours, if he have lost no time. But that happeneth rarely. Generally, youth is like the first cogitations, not so wise as the second. For there is a youth in thoughts, as well as in ages... Sir Francis Bacon (1561-1626)
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01-19-2005, 10:32 PM
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Senior Club Cobra Member
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Join Date: Jul 2001
Location: Evans,
CO
Cobra Make, Engine: NAF 289 FIA, 347 stroker with Weber 48's, building a '48 Anglia gasser, driving a '55 Chevy resto-rod
Posts: 3,119
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Not Ranked
Fed EX aren't they just great
michael--you'll need to change from "427 medium rise S/O" to a 213 1/2 S/O if you don't find that head below you avatar
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01-20-2005, 02:18 AM
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GEAR GRINDER CUM LAUDE
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Join Date: Apr 2002
Location: Murray,
KY
Cobra Make, Engine: SPF #1560 w/ Ford Racing [RDI/AFR/RPM] Alum. 427CI - 575HP & TKO
Posts: 855
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Not Ranked
The funny thing about this, is that a couple of months ago, I remember reading about someone losing a head with UPS and a similar situation.
Maybe there is a connection here?????? Could a former UPS employee now be working for Fedex, and maybe building a Cobra (with stolen parts). Inquiring minds want to know.
This is a job for CSI - better yet, call in the Feds if its interstate.
I have nothing but excellent service with FedEx!!!!!
I also like to use FedEx ground for heavy stuff - very reliable.
And now a word from Flying Freddie please.
TL
__________________
BOYZ and TOYZ
With every day I grow alittle older -
BUT, I'LL NEVER GROW UP!
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01-20-2005, 10:18 AM
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CC Member
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Join Date: Aug 2000
Location: Germantown, TN,
Cobra Make, Engine: Superformance #770, Stroked 351W (393 cubes) w/ Tremec TKO-600, 3.27 Torsen locker, 'Hi-Tech' Blue w/ White Stripes, Wilwoods, Bilstein coil overs...and a big ear-to-ear grin!
Posts: 1,147
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Not Ranked
ATTN: SCOBRAC....Flyin_Freddie Checks In...
Well, I read your posting and your email you sent me and did some preliminary investigation.
First of all, I humbly take offense at your Custom User Text - the little line that appears below your name in the left hand column when you post. Please note mine. I'll change mine when you change yours...
Second...asking ME to comment on this is a little like calling Ford and asking for an IT guy because your FoMoCo starter didn't work on your Fiesta this morning! I'm an Information Technology guy...not a customer service agent...but, since I helped design and develop some of our package tracing software, I took a look at your information.
When I looked at your package trace the data only showed one package. Were the heads shipped as ONE package, or two. I can't tell for sure, but it appears as one package. However, since the package was said to weigh 47 lbs, something seems amiss to me. ONE head would weigh about 47 lbs, but not two. I would think that two together would weight 90 lbs or so...but I don't know for sure, hence my question.
If the shipper tried to ship two packages on one airbill, then I understand how one could have gotten lost. We would have had no record of the second package. Each package should have had an airbill.
Were you the shipper?
In my 29+ years with FedEx, the number one cause of shipping problems is the packaging used by the shipper. Packages are subject to a lot of high speed sort conveyors, diverters, and other types of equipment that can cause poorly packaged shipments to come through the end of their packaging. ..which I suspect is ths case here. The problem is further exacerbated when the contents come out and we have no idea from which package they came, unless the contents is internally labeled. Quite often the missing contents turns up a few days later, and it takes a while for someone to realize that what was reported as missing is really the contents someone else is looking for. Remember, the customer service agent is not physically co-located with the shipping personnel, and must rely on the data presented them on the screen...they can't just step out into the sort area, warehouse, or truck dock and look for a missing package.
Give our tracing people some time to look for the missing part. I'm suspecting it will turn up soon and someone wll make the connection. If not, then please try and contact a supervisor at the Sacramento location. I'll do my best to help you find someone physically located there.
I'm sorry for your misfortune, and I hope the shipper insured the shipment for the appropriate value.
But, since I'm located in Memphis, and your cylinder head is located somewhere else, I'm afraid I'm not going to be able to help much.
__________________
Flyin_Freddie
"An opinion on everything...an expert at nothin'!"
WARNING: The opinions expressed herein do not necessarily represent those of the management, editors, or owners. We welcome differing opinions, and recognize our responsibility to offer differing views. May cause drowsiness, restlessness, or irritability. Do not operate heavy machinery while using this product. Void in Alaska, Hawaii, and Puerto Rico, or where prohibited, licensed, or regulated by law. We reserve the right to limit quantities. Offer good while supplies last. No substitutions allowed. Please observe posted speed limits. Professional driver on closed course. Do not try this at home. Please wear your seatbelt at all times. Close cover before striking. Use at own risk. Please dispose of properly. Drink responsibly. Prolonged exposure to vapors has been shown to cause cancer in laboratory animals. Do not use this product of you are pregnant, or plan on becoming pregnant. Intentional misuse by deliberately concentrating and inhaling fumes can be dangerous. Always wear safety glasses. In case of eye contact, flush with water and seek immediate medical attention. For occasional use only as directed. Avoid prolonged skin contact. Discontinue use if rash develops. If symptoms persist for more than three days, seek professional medical attention. Hearing protection required beyond this point. Danger: Hot surfaces. Use as directed. Proceed at own risk. Caution: Filling may be hot. Please don't litter. Actual results may vary. It is a violation of Federal Law to use this product in a manner other than as intended. Do not use this product if you have an enlarged prostate, or have difficulty urinating.
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01-20-2005, 10:39 AM
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Club Cobra Member
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Join Date: Aug 1999
Location: Boonville,
IN
Cobra Make, Engine: Rowen Replicar 351C wish it ran :) Anxiously awaiting delivery of my Road Serpent :)
Posts: 193
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Not Ranked
I noted an article in the Wall Street Journal today that Fed EX and UPs have announced that they just murged. The new corporation is named FED UP.
Sorry, Michael, I don't mean to rub salt in your wounds.
Hope everything works out for you.
Rick
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01-20-2005, 10:41 AM
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Senior Club Cobra Member
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Join Date: Jul 2002
Cobra Make, Engine:
Posts: 15,712
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Not Ranked
Interesting information on packaging! I think I will put ON THE PIECE itself enough information to retrieve the part IF it comes out of the package. Another level of protection.
And as I understand it, if you buy something from someone and THEY ship it to you it is YOUR responsibility to get it insured, not theirs. So you may have to REQUEST they insure and put the extra dollars on the shipping bill for you.
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01-20-2005, 12:22 PM
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CC Member
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Join Date: Aug 2000
Location: Germantown, TN,
Cobra Make, Engine: Superformance #770, Stroked 351W (393 cubes) w/ Tremec TKO-600, 3.27 Torsen locker, 'Hi-Tech' Blue w/ White Stripes, Wilwoods, Bilstein coil overs...and a big ear-to-ear grin!
Posts: 1,147
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Not Ranked
You're on target, Excaliber...
Slick...you're right on target. I've shipped TONS of stuff back and forth with FedEx in the 29 years I've been here. I even specify that vendors ship anything I order via FedEx. I've NEVER had anything lost...I've had some stuff misrouted/missorted, but it always turned up in a few days. The only time I had something mis-DELIVERED, was when I made a mistake on the recipients address...and that was MY fault. I'm not saying SCOBRAC's is the one to blame here, please don't make an assupmtion here. But, most shippers have no idea the high-speed sorting equipment most of our packages must travel through to get to their destination. Frankly, this equipment is tough on poorly packaged shipments. Therefore, whenever I ship something heavy-weight....cams, headers, side pipes, etc....I always wire a small tag to the item with my name, address, and phone number written on it. That way, should the item and it's packaging get separated, the item is labeled itself.
Bottom line is packaging can make you or break you. Make sure your packaging WILL NOT permit the contents to move around inside. Any movement here can cause the contents to rip through the packaging when the box is stopped by a diverter, or someother sort device. I've shipped side pipes, roll bars, headers, and cams all over the US with no problems because I made sure the item was securely packaged before it was sent. I pick up each box and shake the hell out of it...if I can hear movement, then it's not packaged well enough....open it up and repack it. Stryofoam peanuts work well...as does wadded up newspaper, excellsior, or something along those lines to completely fill the voids between the item and the package sides. I cannot stress this enough.
I sure hope we can find SCOBRAC's cyclinder head.
__________________
Flyin_Freddie
"An opinion on everything...an expert at nothin'!"
WARNING: The opinions expressed herein do not necessarily represent those of the management, editors, or owners. We welcome differing opinions, and recognize our responsibility to offer differing views. May cause drowsiness, restlessness, or irritability. Do not operate heavy machinery while using this product. Void in Alaska, Hawaii, and Puerto Rico, or where prohibited, licensed, or regulated by law. We reserve the right to limit quantities. Offer good while supplies last. No substitutions allowed. Please observe posted speed limits. Professional driver on closed course. Do not try this at home. Please wear your seatbelt at all times. Close cover before striking. Use at own risk. Please dispose of properly. Drink responsibly. Prolonged exposure to vapors has been shown to cause cancer in laboratory animals. Do not use this product of you are pregnant, or plan on becoming pregnant. Intentional misuse by deliberately concentrating and inhaling fumes can be dangerous. Always wear safety glasses. In case of eye contact, flush with water and seek immediate medical attention. For occasional use only as directed. Avoid prolonged skin contact. Discontinue use if rash develops. If symptoms persist for more than three days, seek professional medical attention. Hearing protection required beyond this point. Danger: Hot surfaces. Use as directed. Proceed at own risk. Caution: Filling may be hot. Please don't litter. Actual results may vary. It is a violation of Federal Law to use this product in a manner other than as intended. Do not use this product if you have an enlarged prostate, or have difficulty urinating.
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01-20-2005, 12:38 PM
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Super Moderator
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Join Date: May 2001
Location: Fresno,
CA
Cobra Make, Engine: KMP 184/482ci Shelby
Posts: 14,445
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Not Ranked
Freddie
afraid I'm to blame for the contact made to you...my suggestion since i knew you worked there.
Our firm has used FedEx for decades. When we need to get something to court, excuses to the judge that the delivery service lost it (akin to dogs eating homework) will not suffice. I won't say their service has been perfect, but it's damn good.
__________________
Jamo
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01-20-2005, 12:53 PM
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CC Member
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Join Date: Aug 2000
Location: Germantown, TN,
Cobra Make, Engine: Superformance #770, Stroked 351W (393 cubes) w/ Tremec TKO-600, 3.27 Torsen locker, 'Hi-Tech' Blue w/ White Stripes, Wilwoods, Bilstein coil overs...and a big ear-to-ear grin!
Posts: 1,147
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Not Ranked
Jamo...mucha gracias, mi amigo grande...!
We may not be the best, but we beat the hell outta whoever comes in SECOND...! Besides...second place is really the first place loser, ain't it...?
Take a peek at my new toy....
__________________
Flyin_Freddie
"An opinion on everything...an expert at nothin'!"
WARNING: The opinions expressed herein do not necessarily represent those of the management, editors, or owners. We welcome differing opinions, and recognize our responsibility to offer differing views. May cause drowsiness, restlessness, or irritability. Do not operate heavy machinery while using this product. Void in Alaska, Hawaii, and Puerto Rico, or where prohibited, licensed, or regulated by law. We reserve the right to limit quantities. Offer good while supplies last. No substitutions allowed. Please observe posted speed limits. Professional driver on closed course. Do not try this at home. Please wear your seatbelt at all times. Close cover before striking. Use at own risk. Please dispose of properly. Drink responsibly. Prolonged exposure to vapors has been shown to cause cancer in laboratory animals. Do not use this product of you are pregnant, or plan on becoming pregnant. Intentional misuse by deliberately concentrating and inhaling fumes can be dangerous. Always wear safety glasses. In case of eye contact, flush with water and seek immediate medical attention. For occasional use only as directed. Avoid prolonged skin contact. Discontinue use if rash develops. If symptoms persist for more than three days, seek professional medical attention. Hearing protection required beyond this point. Danger: Hot surfaces. Use as directed. Proceed at own risk. Caution: Filling may be hot. Please don't litter. Actual results may vary. It is a violation of Federal Law to use this product in a manner other than as intended. Do not use this product if you have an enlarged prostate, or have difficulty urinating.
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01-20-2005, 01:03 PM
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Super Moderator
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Join Date: May 2001
Location: Fresno,
CA
Cobra Make, Engine: KMP 184/482ci Shelby
Posts: 14,445
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Not Ranked
I love those things. A good friend of mine got one when they first came out...and it has been a solid bike with no problems.
How are the boys? Are they in jail yet?
__________________
Jamo
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01-20-2005, 01:17 PM
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CC Member
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Join Date: Aug 2000
Location: Germantown, TN,
Cobra Make, Engine: Superformance #770, Stroked 351W (393 cubes) w/ Tremec TKO-600, 3.27 Torsen locker, 'Hi-Tech' Blue w/ White Stripes, Wilwoods, Bilstein coil overs...and a big ear-to-ear grin!
Posts: 1,147
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Not Ranked
Nope..not yet....but I've SHOWN it to them a coupla times...
They're real 'chips of the ol' block' too...love anything with wheels, loud engines, smoke, fire, fast...you name it..! They're into Hot Rods, bikes, airplanes...anything that goes fast and can kill ya...they love it! We're going to the Monstrer Truck show this weekend...they've already pulled out their monster truck toys and have been running them all over the house....drivin' us crazy...!
Love 'em to death....Will is ME....Drew is my Dad, all over..... My parents would have been proud of 'em...! In fact, I'm pretty sure they're looking down and laughing at us most of the time...! Mom always said, "Just wait 'til you have kids...!" Little did I know....
__________________
Flyin_Freddie
"An opinion on everything...an expert at nothin'!"
WARNING: The opinions expressed herein do not necessarily represent those of the management, editors, or owners. We welcome differing opinions, and recognize our responsibility to offer differing views. May cause drowsiness, restlessness, or irritability. Do not operate heavy machinery while using this product. Void in Alaska, Hawaii, and Puerto Rico, or where prohibited, licensed, or regulated by law. We reserve the right to limit quantities. Offer good while supplies last. No substitutions allowed. Please observe posted speed limits. Professional driver on closed course. Do not try this at home. Please wear your seatbelt at all times. Close cover before striking. Use at own risk. Please dispose of properly. Drink responsibly. Prolonged exposure to vapors has been shown to cause cancer in laboratory animals. Do not use this product of you are pregnant, or plan on becoming pregnant. Intentional misuse by deliberately concentrating and inhaling fumes can be dangerous. Always wear safety glasses. In case of eye contact, flush with water and seek immediate medical attention. For occasional use only as directed. Avoid prolonged skin contact. Discontinue use if rash develops. If symptoms persist for more than three days, seek professional medical attention. Hearing protection required beyond this point. Danger: Hot surfaces. Use as directed. Proceed at own risk. Caution: Filling may be hot. Please don't litter. Actual results may vary. It is a violation of Federal Law to use this product in a manner other than as intended. Do not use this product if you have an enlarged prostate, or have difficulty urinating.
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01-20-2005, 01:38 PM
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Super Moderator
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Join Date: May 2001
Location: Fresno,
CA
Cobra Make, Engine: KMP 184/482ci Shelby
Posts: 14,445
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Not Ranked
Good to hear. I see many trying times in your future.
Now, I would really appreciate it if you and SCOBRAC would change your sigs back.
Thank you Gentlemen.
__________________
Jamo
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01-20-2005, 02:13 PM
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CC Member
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Join Date: Aug 2000
Location: Germantown, TN,
Cobra Make, Engine: Superformance #770, Stroked 351W (393 cubes) w/ Tremec TKO-600, 3.27 Torsen locker, 'Hi-Tech' Blue w/ White Stripes, Wilwoods, Bilstein coil overs...and a big ear-to-ear grin!
Posts: 1,147
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Not Ranked
I will when SCOBRAC does...promise...
"Drop your gun, senor...!"
"No...you drop yours first...Gringo!"
"Nope....you first....!"
"No...you...!"
"Not 'til you drop yours..."
"I'm not droppin' mine 'til you drop yours!"
"Well, I'm not droppin' mine...!"
__________________
Flyin_Freddie
"An opinion on everything...an expert at nothin'!"
WARNING: The opinions expressed herein do not necessarily represent those of the management, editors, or owners. We welcome differing opinions, and recognize our responsibility to offer differing views. May cause drowsiness, restlessness, or irritability. Do not operate heavy machinery while using this product. Void in Alaska, Hawaii, and Puerto Rico, or where prohibited, licensed, or regulated by law. We reserve the right to limit quantities. Offer good while supplies last. No substitutions allowed. Please observe posted speed limits. Professional driver on closed course. Do not try this at home. Please wear your seatbelt at all times. Close cover before striking. Use at own risk. Please dispose of properly. Drink responsibly. Prolonged exposure to vapors has been shown to cause cancer in laboratory animals. Do not use this product of you are pregnant, or plan on becoming pregnant. Intentional misuse by deliberately concentrating and inhaling fumes can be dangerous. Always wear safety glasses. In case of eye contact, flush with water and seek immediate medical attention. For occasional use only as directed. Avoid prolonged skin contact. Discontinue use if rash develops. If symptoms persist for more than three days, seek professional medical attention. Hearing protection required beyond this point. Danger: Hot surfaces. Use as directed. Proceed at own risk. Caution: Filling may be hot. Please don't litter. Actual results may vary. It is a violation of Federal Law to use this product in a manner other than as intended. Do not use this product if you have an enlarged prostate, or have difficulty urinating.
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01-20-2005, 02:16 PM
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Super Moderator
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Join Date: May 2001
Location: Fresno,
CA
Cobra Make, Engine: KMP 184/482ci Shelby
Posts: 14,445
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Not Ranked
I'll be patient...
__________________
Jamo
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