Classic Roadsters customer complaint to the Attorney General of North Dakoda

[jdean]

I can speak from experience. I was really pulling for Don/DV to take things over. Based on what I had learned, I knew my chances of getting treated fairly depended on them getting their hands on CR before I was comfortable sending the money to get the rest of what I needed, which was a lot - body and all that goes with it.

I did not want to risk the frustration and loss that serveral of you have experienced in the past, and I am thankful for this forum to help me learn from the experience of others.

As I knew from his reputation, Don exceeded my expectations. He sent me everything I ordered, when promised, about 20 seperate pieces, all new stuff. Communications on delivery time and while my order was en route to me etc. were very good.

Pete Johnson has been more than helpful, quickly tracking down and sending me misc. hard-to-find small parts I needed for the windshield frame, even though I did not buy the windshield frame from CRII.

Body fit and finish is very good. Hood, trunk and doors will need very little work for paint prep.

When I got started, I looked at 3-4 popular kits, and I really liked the CR chassis design, longer body, and the way it fits together. Now that a great kit is in the hands of quality folks, it deserves to be a real market contender.

Here in Texas, Jay Nordstrom is a creative builder (of CRs and even more complicated cars), and he has been a great source of advice for me as well.

Petek - your CR build web site is also a source of encouragement, so thanks for taking the time to document it online.

So now I have EVERYTHING to finish putting this thing together (except time, of course).

John Dean

[dscott]

I really appreciate the encouragement from all you guys. I really put my butt on the line to get this company and it's customers like you that will help us succeed. I'm really not doing anything special, I'm treating customers the way I want to be treated and that should be #1 for any business. I'm having all the normal problems any new business has. My expectations are very high from all my vendors and most of them are great, there are a few that hold things up. I wanted to ship all products without any backorders but I'm finding this is almost impossible. The backorders we have right now are very small and can be filled in a short period of time. Money is always an issue with a new company but I have been self sufficient for the last 2 months which makes my bank happy and me happy. Sales have been good and we are almost caught up on all old backorders. There are some customers that we didn't know had backorders which I am working hard to find and fill. I'm working now on the software system so we can get out of the paper, get rid of my big board to track parts, we have over 3,000 different parts to track. The company is going great and I have some really good employees helping me.

Petek, I really appreciate your confidence, you have always jumped to the front to help.

John, thankyou, I'm happy everything worked out the way you expected.

Jay and Ed, you guys have been working just as hard as I have and it is appreciated.
Don

[howie]

Hi Guys...

Just read through this thread after posting some nasty things on the other Classic Roadsters thread. Sorry if I insulted anyone or provided any misinformation. I'd be thrilled to see Classic and/or Sugar Sand get our from under the black umbrella and get to the point where its people should be able to take it! Good luck.

Anonymous Gary-disliker

[mervy49]

I just finished reading through this whole thread and I am wondering what the time line for this is. I was searching the net for info on wiring a few days ago and was directed to Club Cobra. I was really amazed to find this discussion about Classic Roadsters as I am a customer. I bought my Classic 427 from them in 1990. As I remember, there was a bit of a problem getting parts as required but all in all I did get everything eventually. Are any of the people I would have dealt with way back then still be involved with the company?

[tcrist]

Classic Roadsters is gone and has been for a while. Nobody there but the bank.

Check the dates. The thread that you resurected is over 7 years old.

[fordracing65]

Sounds similar to that scam artist John Panfil, when he had Anthem motors in AZ, he got shut down a while ago also, I just wish there was a jail cell for him with sherrif Joe.

[mervy49]

Good grief.... that was a while ago...I searched around for dates on this but not successful, I didn't realise this thread was that old...my apologies. I don't know how I came across it. I'm new on here, since about a week ago.

[tcrist]

Thats cool. You added information that might help someone in the future. Thats what this forum in all about.

Take care.