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07-25-2006, 09:57 AM
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CC Member
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Join Date: Oct 2002
Location: near Zurich,
CH
Cobra Make, Engine: FFR, 347stroker, 48IDA and '66 Mustang GT convertible
Posts: 122
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Not Ranked
Factory Five parts - how and where to order ?
Hi, during the last couple of weeks I have tried to order a pair of headers and sidepipes directly from FactoryFive. I got a quote for the shipping costs (shipping goes to Switzerland). I placed my order and asked for an order confirmation. Since then they have not responded to any of my eMails. Of course, I have not yet given my credit card details. So I am not too much worried about it. Nevertheless, I think that's not the way they should treat their customers.
However, does anyone of you know where I can order the headers and the sidepipes ? Are there any other suppliers ?
Any support is highly appreciated.
Best regards,
Walter
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07-25-2006, 10:33 AM
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CC Member
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Join Date: Jan 2005
Location: Hillsboro,
OR
Cobra Make, Engine: Scratch built CSX style frame, Carbon fiber body, 393 Stroker, T-bird IRS, T5
Posts: 1,623
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Not Ranked
Walter,
Factory Five is not really good at returning emails. Best to phone them directly and talk to someone on the phone. You may need to check in once in awhile after your order to make sure it has been followed up, but they will eventually get your order taken care of.
Which headers and sidepipes are you trying to order? Engine?
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07-25-2006, 10:40 AM
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CC Member
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Join Date: Oct 2002
Location: near Zurich,
CH
Cobra Make, Engine: FFR, 347stroker, 48IDA and '66 Mustang GT convertible
Posts: 122
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Not Ranked
Three Peaks,
1 pair of #12467 302 Header (US$ 475)
1 pair of #12940 4 Port Side Exhaust (US$ 229)
2 four port side exhaust gaskets # 12423 (US$ 14)
347stroker, 48IDA Weber setup.
Thanks, Walter
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07-25-2006, 10:52 AM
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CC Member
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Join Date: Jan 2005
Location: Hillsboro,
OR
Cobra Make, Engine: Scratch built CSX style frame, Carbon fiber body, 393 Stroker, T-bird IRS, T5
Posts: 1,623
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Not Ranked
Walter,
If you watch the classified ads on ffcobra.com, these items come up for sale pretty regularly. You might even get a real deal on some that are ceramic coated like I did for my 351W.
There are also some other vendors on ffcobra.com that sell stainless sidpipes and other items for the factory five cars. Great wealth of information about the Factory Five cars on that site.
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07-25-2006, 12:57 PM
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CC Member
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Join Date: Apr 2002
Location: pickerington,
oh
Cobra Make, Engine: FFR 302 with 373's
Posts: 150
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Not Ranked
As Three Peaks said, you HAVE to call Factory five to get anything done. Nick Smith sells the polished Stainless sidepipes. I think the name of his company is Gas n Go. You can even try Tri-states . The vendors that sell these parts are going to be at www.ffcobra.com |
07-27-2006, 09:04 PM
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CC Member
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Join Date: Mar 2005
Location: East Greenbush,
NY
Cobra Make, Engine: FFR Mark III, Carbed Explorer 302
Posts: 214
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Not Ranked
I've never had a problem with Factory Five's service, much easier to call them. (They do have problems with email spam)
__________________
Proud owner of FFR1004630RD '01 Explorer 302, FRPP B-Cam, Holley S/A 670, HD T-5, Wilwood pedals, 3 link, Koni shocks, 17" Bullett wheels, Baer brakes, Classic gauges, I-Squared wiring, Jaguar Racing Green w/Sliver Stripes
Tagged and road ready in NYSas of 6-5-09 Life is GREAT!
My build log http://www.clubcobra.com/forums/cobra-build-logs/80663-my-cobra-build.html
If you live "Upstate" near Albany, NY send me a PM. Our Cobra gang is growing and looking for new members!
Last edited by ICBomber90; 07-27-2006 at 09:08 PM..
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04-11-2007, 12:15 PM
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CC Member
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Join Date: Jun 2005
Location: Marshall,
VA
Cobra Make, Engine:
Posts: 4
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Not Ranked
Yeah, Walter, like the rest said. FFR is very good over the phone. They have spam filters on their email so messages don't always get through.
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04-12-2007, 09:32 PM
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CC Member
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Join Date: Apr 2007
Cobra Make, Engine: 2001 FFR Cobra 408 Windsor
Posts: 24
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Not Ranked
Are the headers for the 302 different than the 351 headers from FFR?
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04-12-2007, 11:05 PM
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CC Member
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Join Date: Jan 2005
Location: Hillsboro,
OR
Cobra Make, Engine: Scratch built CSX style frame, Carbon fiber body, 393 Stroker, T-bird IRS, T5
Posts: 1,623
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Not Ranked
Yes, they are.
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04-15-2007, 02:35 PM
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CC Member
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Join Date: Apr 2007
Location: Springfield,
MA
Cobra Make, Engine: FFR #1668
Posts: 40
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Not Ranked
If you have not given any Credit Card information then the order has not actually been placed. They will not be able to give a order confirmation on an order that has not been placed. I suggest that you call them on the phone and ask about the shipping charges. If they are acceptable place your order at that time, and give the person that you order your parts with your e-mail address and ask for an order confirmation to be sent to that address as soon as possible.
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