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Old 01-31-2008, 05:01 PM
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Join Date: Sep 2007
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Posts: 34
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Default A sad day for me (I guess) or Hurricane?

I want to tell my story so people can see the disappointment I have for my favorite replica company. I have been researching Cobra replicas for over a year and was very excited to buy a Hurricane (just ask my wife). Every day I go to the Hurricane site reading any post that goes up on the site also to see how the builds are going and I also read Club Cobra as well to get any update that I possibly can to book mark so I can return when I purchase my kit.
I have been trying to buy a kit from Hurricane since the end of November after talking to Mike on the phone many times as well as Jason and they were amazing to talk to and full of information. Jason gets me my sales agreement (I think I’m kit # 1119) and I wanted to add a few more things to the kit (a little more money for them) So I shot Mike an email and he would not return my emails till the middle of January to tell me I cannot order my kit nor can he give me a date when I can.
But I could not wait to order my Hurricane so I have recently wrote personal email directly to Mike, Jason, Rich and Tamara who were all amazing help 1 month earlier and now I get no reply not even a hello. This company was so customer orientated and that’s why I wanted to build my dream and let me tell you they completely ruined it for me as well as many other potential buyers. I was so grateful there was a company out there that would help me get this build completed not only with great customer service but with an amazing product. Everyone here knows that they would do anything to help their customer and now they won’t even write back or take an order to put money in their pockets and help make our dreams come true. Why not take orders?
I think that we all deserve a more then we are restructuring and not going to offer a kit just a roller.
If the pervious buys were only offered a roller option how many hurricanes would be out there?
If I was to get an email from anyone of them to tell me that I could order my kit on February 1st I would be in line a week before like I was buying a Iphone but to not even give a date or even reply.
I personal want an original kit from Hurricane not a roller but after this experience I don’t think I want a Hurricane at all and I don’t want to wait till they decide to start to offer there kits again.
What are they doing?
I am sorry about my rant I have been holding this in for 2 months.
I just hope I can put my focus to another company maybe like unique that will take my emails..

I don’t want to start any fights !
I just want to tell my Hurricane story that I will be telling my kids about for years to come.
What do you guys think?
Is it me? Am I wrong?
I will keep everyone posted if I receive any emails from the folks at Hurricane..
__________________
One Day My Dream Will Come True!!
 


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