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  #9181 (permalink)  
Old 10-14-2008, 01:55 PM
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Steve, when is the last time it got down to 15 in Texas?

More than likely, that line is the fibre line and none of those techs are going to touch that until the engineer comes and looks at it. That is if it is as you say.

Not a pretty sight to see fibre cut up.

Warren, I understand your concern for my welfar, thanks. I work for the same reasons others do...

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  #9182 (permalink)  
Old 10-14-2008, 02:05 PM
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Steve,

If it is a fiber line then the replacement will be more than just splicing it together. Depending on haw bad that guy fractured the fibers, they may have to take out a section and replace it.Also splicing fiber line is not as easy or fast as the old cable lines. Everything has to be just right to avoid distortion.

Tru,

I feel for yo having to drive all that distance to work. Maybe this will give yo something to think about on the trips as they will age you faster than the work.

A TOUGH OLD COWBOY FROM ARIZONA, COUNSELED HIS GRANDSON THAT IF HE WANTED TO
LIVE A LONG LIFE, THE SECRET WAS TO SPRINKLE A PINCH OF GUN POWDER ON HIS
OATMEAL EVERY MORNING.

THE GRANDSON DID THIS RELIGIOUSLY TO THE AGE OF 103 WHEN HE DIED.

HE LEFT BEHIND 14 CHILDREN, 30 GRANDCHILDREN, 45 GREAT-GRAND-CHILDREN, 25 GREAT-
GREAT-GRANDCHILDREN, AND A 15 FOOT HOLE WHERE THE CREMATORIUM USED TO BE.

Ron
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  #9183 (permalink)  
Old 10-14-2008, 03:43 PM
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Good one Ron.

Only 15 foot...must have been that slow burning power.

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  #9184 (permalink)  
Old 10-14-2008, 03:49 PM
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Tru,
Last winter it did twice.


The overhead line is the old cabe line. Not the new fibre line.

They have installed a new fiber optics buried in the front yard> but have yet to hook it up. I don't think they know how. I am telling you these guys are just stupid. It is like they outsources the work from second graders.

They come and look at it and say "Oh, looks like you need a so and so gauge, I don't have one of those. I'll call for a level two tech to come out" Of course they never do.

Then after we call them again, they send out someone who cannot speak english at all. "yo quedo, taco bell" ....... "get the hell outta here"

Then we have to call back and the first guy comes back. "Hmmm, I see the tree limb is still growing though the line". No kidding, did you think, it was going to fix itself? Then he says, "I'll be right back" and proceeds to get in the truck and drive off.

We call back and get the phone loop for another tirty minutes........

On and on and on.


I am about ready to take the tree prunning trimmer to the line myself, so when they come out and it is in three inch pieces all over the yard they will get the picture it is broken.

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  #9185 (permalink)  
Old 10-14-2008, 04:02 PM
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I had the same problem with they were Comcrap Steve. I had the old A and B side in the apt and the 2 lines were 7dB off from each other. It causes massive issues. The tech would come out and say they have to call a line tech out. No one would ever show up, but when I would call back they would tell me the line tech came and inspected, tested and verified everything and there is no issues. I explain to them he did not come out, they say he did, it says so in the system. I tell them to send him back out and they tell me that they can't only a service tech can, so they schedule me for another service call. Repeat this loop 4 times and I tell them to cancel my service. Of course I am under contract, but after talking to (arguing with) the billing department, a call from a lawyer convinced them that they had failed to live up to the contract making it void. He would be glad to take them to court in a very public trial showcasing the customer service they give. The decided to wave all early disconnect fees after that. I ended up with Satellite. Internet was expensive but at least I was done with comcrap.
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  #9186 (permalink)  
Old 10-14-2008, 04:18 PM
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Quote:
Originally Posted by trularin View Post
Hello everyone. These long days are killing me. Leave at 6 and get home at 10...yuk!

Hey Tru,
Is that 6 am to 10 am ? You're home at about the time Warren gets up from his 1st nap.
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  #9187 (permalink)  
Old 10-14-2008, 04:27 PM
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I had the same problem with they were Comcrap Steve. I had the old A and B side in the apt and the 2 lines were 7dB off from each other. It causes massive issues. The tech would come out and say they have to call a line tech out. No one would ever show up, but when I would call back they would tell me the line tech came and inspected, tested and verified everything and there is no issues. I explain to them he did not come out, they say he did, it says so in the system. I tell them to send him back out and they tell me that they can't only a service tech can, so they schedule me for another service call. Repeat this loop 4 times and I tell them to cancel my service. Of course I am under contract, but after talking to (arguing with) the billing department, a call from a lawyer convinced them that they had failed to live up to the contract making it void. He would be glad to take them to court in a very public trial showcasing the customer service they give. The decided to wave all early disconnect fees after that. I ended up with Satellite. Internet was expensive but at least I was done with comcrap.

Yep, Exactly the same thing. They are schedued to come out today. I promise if they don't fix it I will cut the lines off the poles and tell them they just fell while we were sleeping. I will have no explanation for all the peices of the lines being three inches long.

This has gone oon since AUGUST for crying out loud. Early August at that.
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  #9188 (permalink)  
Old 10-14-2008, 04:32 PM
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Hey what kind of snake is this?

http://www.youtube.com/watch?v=SuXO_...&feature=bz302

Really, you have to watch this.
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  #9189 (permalink)  
Old 10-14-2008, 04:37 PM
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Originally Posted by 4RE KLR View Post
Yep, Exactly the same thing. They are schedued to come out today. I promise if they don't fix it I will cut the lines off the poles and tell them they just fell while we were sleeping. I will have no explanation for all the peices of the lines being three inches long.

This has gone oon since AUGUST for crying out loud. Early August at that.
Mine went on for 6 months before I blew a gasket. I tried everything I could think of. I was even calling every day demanding a service credit for the day because I could not watch something. I didn't care that I wasn't even home all day, I still called. You would think that after a while they would get the hint, but it never happened. We have an internal call center here and there are metrics on repeat calls for the same failure. I was trying to spike that, and I know I had to, but it seemed like no one was looking at it.
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  #9190 (permalink)  
Old 10-14-2008, 04:42 PM
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I can not even imagine having the patience you two have.
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  #9191 (permalink)  
Old 10-14-2008, 05:01 PM
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Steve - its called a BFS. That's a BIG F***ING SNAKE

I've had Comcast TV and Internet for many years. I've had a few problems, but they have ALWAYS been corrected with ONE service call. No problems here.
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  #9192 (permalink)  
Old 10-14-2008, 05:04 PM
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Quote:
Originally Posted by trularin View Post
Warren, I understand your concern for my welfare, thanks. I work for the same reasons others do...
You work to put food on the table inside your house, so you can eventually retire.

What grade are teaching? College again maybe?
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  #9193 (permalink)  
Old 10-15-2008, 04:47 AM
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I can not even imagine having the patience you two have.
Trust me, I do not have a lot of patience. I could not afford the Satellite internet, DSL was not available, so I was left with no choice until I could do the $600 setup fee and not miss any bills. Here at the house, there is nothing available except Satellite and 1 guy that paid to have a few T1 lines run. He has a high powered Wireless setup that is about the same price as comcrap internet. That is what I am using. Not as fast for downloads, but surfing the web is no different.
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  #9194 (permalink)  
Old 10-15-2008, 06:41 AM
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Warren,

What has happened to the RED SOX? I guess we will most likely see the Phillies and Tampa Bay in the World Series. I really wanted to see the Dodgers and Red Sox and see how Manny did when they played.

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  #9195 (permalink)  
Old 10-15-2008, 07:45 AM
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Warren, What has happened to the RED SOX? Ron
Just a little hiccup. They wanted to go back to your neck of the woods to see the colorful fires. The starting pitching has collapsed. Its tough when you're 9 runs behind all the time.
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  #9196 (permalink)  
Old 10-15-2008, 07:54 AM
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Yea, like the Cardinals. You can't beat your own lousy pitching. St. Louis has to score at least 8 runs a game to even have a chance to win one. They led the league by far in blown games when they had a 2 or 3 run lead in the last three innings.

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  #9197 (permalink)  
Old 10-15-2008, 09:13 AM
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Warren, I am teaching college grade Digital.

Fred, that is 6 am to 10 pm.

I just got my artworks done for my first Job related design. They have never done something like this...Kind of fun.

Well, that burried cable could be fibre. If it is, a box needs to be connected and those guys are probably not allowed to connect it until signal integrity is confirmed from the sending unit. Steve, I do not think those guys are idiots, I think they are restricted to what they are allowed to work on. It is probably a quality process.

You got to be happy, they put the bloody thing in the ground instead of overhead.

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  #9198 (permalink)  
Old 10-15-2008, 10:37 AM
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Tru,
Steve's problem is the underground is not hooked up. The neighbor cut the overhead and they have not fixed the overhead.
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  #9199 (permalink)  
Old 10-15-2008, 11:03 AM
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Tru & Joe,

For some reason I thought of you two when I received this.

Human Resources Guy

A secretary was leaving the office one Friday evening when she encountered Mr. Tait, the Human Resources manager, standing in front of a shredder with a piece of paper in his hand.

"Listen," said Mr. Tait, "this is important, and my secretary has already left.
Can you make this thing work?"

"Certainly," said the secretary. She turned the machine on, inserted the paper, and pressed the start button.

"Excellent, excellent!" said Mr. Tait as his paper disappeared inside the
machine. "I just need one copy."

Ron
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  #9200 (permalink)  
Old 10-15-2008, 11:35 AM
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LOL Ron, that was pretty good. I have to forward that one to our HR rep.
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