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 2Likes
11-29-2014, 11:37 AM
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CC Member
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Join Date: Jul 2013
Location: Elk Grove,
CA
Cobra Make, Engine: Shelby Daytona Coupe CSX9126/427 Windsor
Posts: 65
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Not Ranked
Just a quick update for anyone who may be interested. The Daytona has a new, custom-copied from original, all brass heater core now and functioning AC drain hose. It took 28.5 hours of labor to reach, repair and reassemble.
A good amount of the time was invested in attempting to remove the cover box assembly that encloses the climate control components forward of the firewall. This is installed at the factory using several beads of a thick, sticky, tar-like substance that serves as a gasket/sealant. Since it runs in several axis, pulling the cover off in any one direction means you must defeat the grip in another. The fear was the possibility the force needed risked breaking the cover. Fortunately that didn't happen.
I complained to Lance Stander, owner of Hillbank Motorsports, Irvine and Shelby Distribution USA, that a customer with a brand new Shelby shouldn't have to deal with repairing a flawed factory supplied component. As you may know, these cars are sold without any type of warranty so my intent was to suggest to Lance he might want to consider reviewing the process they employ when inspecting or testing parts before they install...especially something so hard to reach. To my surprise, Mr. Stander immediately sent me a check that will cover 2/3 of the repair cost along with his apologies for my inconvenience. Pretty classy response in my book.
So, back in business here...hope all is well with everyone.
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11-29-2014, 11:51 AM
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Senior Club Cobra Member
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Join Date: Nov 1999
Location: Folsom,
CA
Cobra Make, Engine: ERA 623, 427 S/C Cobra. Ford FE 428 Cobra Jet, Ford Nascar TL 4speed - with a touch of raw; "less is more" theme
Posts: 3,882
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Not Ranked
Dan,
It's good to hear Lance covered you on this. I was hoping you'd say something like this at the end of your post and I'm not surprised to hear he did this for you in this particular case. Between you and "JDog", I think you win the time and patience award for sticking to it with your dedicated Shelby builds. Keep up the great work, you have a real gem there.
__________________
Duane
Western States Cobra Group 1998-2016.
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11-29-2014, 12:27 PM
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CC Member
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Join Date: Aug 2014
Cobra Make, Engine: Scratch Built with 482 FE
Posts: 146
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Not Ranked
Great! This is how a company should take care of problems.
SB
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11-29-2014, 12:54 PM
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CC Member
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Join Date: Mar 2009
Cobra Make, Engine: FFR
Posts: 388
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Not Ranked
That's great to hear they are going to help cover costs. 28.5 hours, wow. I hope you finally get to enjoy that beauty. Your patience exceeds any mere mortal man. Cheers.
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11-29-2014, 01:35 PM
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CC Member
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Join Date: Jan 2009
Location: Harrison Twp,
MI
Cobra Make, Engine: SPF Coupe #136, 427SR FI
Posts: 300
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Not Ranked
Quote:
Originally Posted by Pliskin
Just a quick update for anyone who may be interested. The Daytona has a new, custom-copied from original, all brass heater core now and functioning AC drain hose. It took 28.5 hours of labor to reach, repair and reassemble.
A good amount of the time was invested in attempting to remove the cover box assembly that encloses the climate control components forward of the firewall. This is installed at the factory using several beads of a thick, sticky, tar-like substance that serves as a gasket/sealant. Since it runs in several axis, pulling the cover off in any one direction means you must defeat the grip in another. The fear was the possibility the force needed risked breaking the cover. Fortunately that didn't happen.
I complained to Lance Stander, owner of Hillbank Motorsports, Irvine and Shelby Distribution USA, that a customer with a brand new Shelby shouldn't have to deal with repairing a flawed factory supplied component. As you may know, these cars are sold without any type of warranty so my intent was to suggest to Lance he might want to consider reviewing the process they employ when inspecting or testing parts before they install...especially something so hard to reach. To my surprise, Mr. Stander immediately sent me a check that will cover 2/3 of the repair cost along with his apologies for my inconvenience. Pretty classy response in my book.
So, back in business here...hope all is well with everyone.
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Good to hear from you and thrilled you got your AC sorted. As I mentioned previously a good friend of mine also had some miseries with the AC on this Gen II Coupe.
Lance is a stand-up guy so I am not surprised with his honorable response!
Stay in touch
Jeff - SPC0136
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11-29-2014, 10:26 PM
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CC Member
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Join Date: Jul 2013
Location: Elk Grove,
CA
Cobra Make, Engine: Shelby Daytona Coupe CSX9126/427 Windsor
Posts: 65
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Not Ranked
Duane-Yes, Lance's action was indeed commendable as he didn't have to do what he did. I like to give credit where due. Thanks for the kind words...I hope to see you soon at one of the local get togethers. Happy Holidays.
ScratchBuilder-Agreed.
twin turbo-Yes, very pleased by that. Invested in the all brass core in an effort to hopefully eliminate any future problems there. Expensive but not compared to the labor costs, lol. Thanks for your good comments.
Jeff-Thanks to you as well for the support, will do.
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